Our Commitment
Ascent Auto Finish Co. is committed to providing a website and digital Client Experience that is accessible to people with disabilities. Accessibility is an ongoing operational responsibility, not a one-time project.
Standards and Practices
Ascent aims to improve conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably practicable.
- Keyboard-accessible navigation and controls.
- Meaningful headings, labels, landmarks, and form instructions.
- Readable contrast and scalable text.
- Alternative text for meaningful images where appropriate.
- Visible focus states and predictable interaction patterns.
- Support for screen readers and common assistive technologies.
- Avoidance of color as the only indicator of status or meaning.
Known Limitations
Some third-party content, older content, maps, documents, or emerging platform features may not yet meet every accessibility objective. We prioritize barriers that prevent access to essential booking, account, payment, communication, and policy functions.
Request Assistance
Clients who encounter a barrier may contact Ascent for assistance, an alternative format, or a reasonable communication method. Please identify the page, feature, device, browser, assistive technology, and problem encountered when possible.
Continuous Improvement
We review accessibility during design, development, testing, content updates, and platform changes. Feedback is evaluated and routed for remediation based on severity and impact.
Contact Us
Questions about this policy may be sent to contact-us@ascentautofinish.com or directed to (972) 246-8989.